ItsNovaNow is built for local business owners who want more 5-star Google reviews without the hassle. We mostly work with home service businesses. Whether you’re a solo service provider or managing multiple locations, if you want more reviews without the hassle, we can help you.

We integrate with most major CRMs, booking tools, and invoicing platforms. Including Jobber, Quickbooks Online, Housecall Pro, Workiz, Sweep & Go, Square, Zapier, and thousands more.

Nope! Setup takes just a few minutes—so you could start getting reviews in hours. But if you prefer a quick walkthrough, or need help with the integration we’re happy to hop on a call.

Most businesses are fully set up in under 30 minutes. Just connect your Google profile, connect your CRM, and upload your personalized image. Then you're good to go! If you use a less popular software/CRM we can hop on a call with you to walk through the integration.

On average our users receive their first reviews less than 24 hours after launching their review reactivation. It depends on the number of customers you have but we move fast.

You're billed 10 days after you start your free trial then every month after that.

No. We like to say we are easy to work with and easy to get rid of. You can cancel your plan if you needed to.

Our pricing tiers are based on the number of new review requests you would like to send out each month. So if you get 50 new customers per month you would be on the lowest plan. All plans include a review reactivation at the beginning where we can reactivate your list of previous customers whether it's 100 previous customers or 3,000. It is important to note that follow ups are also included in each plan. So on the lowest plans we can request reviews from 50 new customers, but we will also follow up with those customers based on your follow up settings.

We offer bundle pricing for multi-location or franchise businesses.

No, we can’t block or filter reviews. That’s against Google’s policy. But there are smart technicalities. We can also help you proactively ask the right customers at the right time to maximize your chances of great reviews. We created Its Nova Now because we know that 99.9% of customers are happy, but the 0.01% are the ones that leave a review whether they are asked or not.

We have seen too many businesses lose their Google Business Profile forever for violating Googles policies. They end up missing out on tens of thousands in revenue and we've seen it destroy businesses. So frankly we never want to risk that.

We recommend 1 initial review request post service then 2 gentle reminders. However this can be turned up or down in your dashboard. We only request reviews during a review reactivation or after service. We do not constantly request reviews from all your customers every week or month.

If you serve your customers every week and every week they got a review request and follow ups that would get annoying. We have a 30 day cool down period. This means if we request a review from Sally and she goes through the follow ups and never leaves a review. We will not message her for 30 days. After 30 days if Sally is still an active customers and hasn't left a review after her next service she will be asked to leave a review again.

If you get a new review while working with Itsnovanow we will know what customer has left that review. However, we will not know what customers have left you a review before working with us. Contact our support and we can manually remove people who may have already left a review, but Google loves updated reviews right now. After all the more recent the review the better, so getting old customers to update their reviews can be incredibly valuable. Once a customer has already left a review we will no longer message them.

This allows us to get your customers attention and give you the best chance of capturing a review. Instead of just sending a boring text that gets ignored. We are able to send a photo of you or your team and auto-populate the customers name on the image. This will lead to more reviews than you ever expected.

Yes! A review widget is a small snippet of code you can add to your website to display your latest Google reviews automatically. It builds trust and turns more website visitors to customers.

Most users see anywhere from 10%-15% of their previous customer base leave a review during the review reactivation. If you have 1,000 previous customers in your CRM we will be able to get you about 100-150 reviews in the first 4-6 weeks of working with us. We expect to get over 20-30% of your new customers to leave a review after service. However many of our users see over 50% of their new customers leaving a review.

We take your past customer list and drip out personalized image review requests over time. This makes it look natural to Google and helps you turn old customers into fresh 5-star reviews without lifting a finger. If you have 1,000 previous customers you will just upload them to Itsnovanow and we will be able to generate 100-150 new real reviews from your customers over the following weeks.

Right now, we focus on Google reviews, since they have the biggest impact on local rankings and generating new customers. Facebook, Yelp, and other review platforms are in development.

Yes we can setup an ai receptionist, more reviews will mean more customers. It has a conversation with your customers in a human manner, answers questions, and can book for you. A lot of owners are quick to say, "I don't trust a robot", and that point is completely valid, but consider this. As a business that prioritizes customers, are customers happy to talk to you 15 minutes later when you call back? And is it better to ignore them when you are busy instead?